At Amazecraft Creation, we take great care in delivering your furniture safely and on time. Our goal is to ensure that every order reaches you in perfect condition, whether it’s a single product or a large-scale project.

This Shipping Policy explains how we process, handle, and deliver your orders.

1. Order Processing

  • Once your order is confirmed, our team begins the manufacturing and quality inspection process.

  • For ready-made furniture, processing usually takes 3–5 business days.

  • For customized or bulk orders, processing and manufacturing may take 15–30 business days, depending on the complexity and quantity.

  • You will receive regular updates regarding your order status via email or phone.

2. Shipping and Delivery

  • We offer domestic shipping across India through reliable logistics partners.

  • Delivery timelines may vary depending on your location, product type, and size.

  • Estimated delivery time after dispatch:

    • Metro cities: 5–7 business days

    • Other regions: 7–12 business days

  • For large furniture pieces or bulk deliveries, our logistics team will coordinate a convenient delivery date and time with you.

3. Packaging and Handling

All products are securely packed to prevent damage during transit. We use strong, eco-friendly packaging materials to ensure safety and sustainability.

Before dispatch, every product undergoes:

  • Quality inspection

  • Safe packaging

  • Labeling and shipment confirmation

4. Shipping Charges

  • Shipping costs are calculated based on order size, weight, and delivery location.

  • Applicable charges (if any) will be clearly displayed at checkout or communicated before dispatch.

  • For bulk or institutional orders, shipping terms may be customized as per agreement.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment directly through our courier partner’s website.

6. Delays and Exceptions

While we make every effort to ensure timely delivery, delays may occur due to:

  • Unforeseen transportation issues

  • Weather conditions

  • Public holidays or regional restrictions

In such cases, our team will keep you informed and provide a revised delivery timeline.

7. Damaged Shipments

If your order arrives damaged:

  • Please report it immediately to our support team within 48 hours of delivery.

  • Share clear photographs of the damaged product and packaging.

  • We will review and resolve the issue with a replacement, repair, or refund as per our Return & Refund Policy.